Padel Racket FAQ
Everything we get asked about our rackets, carbon grades, delivery and returns. If your question is not here, send it over and we will answer it.
The rackets
What does 12K carbon fibre mean?
The number refers to how many carbon filaments are bundled into each strand, or tow, of the weave. 3K is roughly 3,000 filaments, 12K about 12,000, 18K around 18,000.
It is not a quality ranking. 3K is softer and more forgiving. 18K is stiffer and suits advanced players with fast swings. 12K sits between them and is the grade most tour-level frames use, which is why it became the standard for serious padel. Longer version in our carbon grades guide.
What is the difference between 3K and 12K carbon?
3K has fewer, thicker filaments per strand. The weave is more flexible, the face feels softer on impact and the ball sits on the string bed fractionally longer, which many players read as control.
12K packs more filaments into each strand. The face is stiffer and transfers energy more efficiently, so shots come off cleaner and faster. It rewards good contact and is less forgiving of sloppy contact.
What weight are 12K Padel rackets?
365 g with an even balance point. That sits in the middle of the normal range, where most players are comfortable between 355 g and 375 g. Light enough to swing freely, heavy enough to stay stable against a hard ball.
If you have elbow trouble or a long tennis swing, something lighter around 340 g may suit you better, and we would rather tell you that than sell you the wrong racket.
What head shape do they use?
Teardrop, across all three models. It is the middle ground between round, which is the most forgiving, and diamond, which delivers power on the smash but punishes everything else. Teardrop is what most beginners and improving players should be looking at.
What core do the rackets use?
Medium EVA foam. Firmer than soft EVA, so it gives more feedback and holds its feel over a longer session, without being as unforgiving as a hard core.
Are all three rackets the same?
Yes. Midnight Black, Ice White and Shark Blue share one build: 365 g, teardrop head, full 12K carbon face, medium EVA core, even balance, £79.95.
The only difference is the finish. Pick the one you want to be seen carrying.
Midnight Black, Shark Blue or Ice White — which should I get?
Whichever you like the look of, because they play identically. The only practical consideration is that Ice White shows court dust and wall scuffs sooner than the darker two. That is cosmetic, not structural, and a head protector takes most of the frame contact that causes it.
Buying and choosing
How much does a 12K Padel racket cost?
£79.95 for any of the three models, with free UK delivery on orders over £70. Bundles work out cheaper again: the Starter Pack is £92.95 for a racket, three overgrips, a head protector and a score keeper, which is £102.80 bought separately.
Are these rackets good for beginners?
Yes, with one caveat worth being honest about. The teardrop head and medium core are forgiving, and 365 g suits most people learning.
But carbon is stiffer than fibreglass, which is what most entry-level rackets use. It rewards clean contact and gives less help on off-centre hits. If you have played a racket sport before you will get on with it immediately. If you have genuinely never held a racket, a softer fibreglass face may serve you better for a few months.
Is an £79.95 racket good enough, or am I giving something up?
You are giving up some things and not others. The carbon face is the same material grade found in £150 to £300 frames. The core foam is the same family.
What you get at £200 is tighter manufacturing tolerances, better vibration damping and quality control that catches bad frames before they ship, so one racket feels more identical to the last. Below roughly a 3.5 level, that difference is not what is costing you points. Your positioning is.
How do you compare to Nox, Bullpadel, adidas or Head?
On materials, closely. Those brands use 12K carbon in frames priced between £150 and £300.
On everything else, they are ahead of us and we are not going to pretend otherwise. They have years of manufacturing refinement, warranty networks, pro feedback loops and a resale market. We are a young company selling direct, which is the entire reason the same carbon grade costs £79.95 here. No distributor, no retail margin, no tour sponsorships.
Is 12K Padel a good brand?
We are a small UK direct-to-consumer brand, founded by players who got tired of paying for logos. We make one racket in three finishes and a handful of accessories. We do not have the track record of the established names.
What we would rather you do than take our word for it: read the verified reviews on our product pages, and check us on Trustpilot. If a racket is not right, send it back within 14 days.
What is the best padel racket under £100 in the UK?
It depends what you want. The adidas Drive is the safest buy if brand backing matters to you. The Kuikma PR React Soft at 342 g is the pick if you need something light for elbow reasons. Ours is the most racket for the money if you want a full 12K carbon face and are willing to buy from a smaller brand.
We have written the comparison honestly, competitors included, in our beginner buying guide.
Do you sell accessories?
Yes. Overgrips in 21 colours, £4.95 single or £9.95 for a pack of three. Stick-on head protectors at £7.95, which we would recommend fitting on day one, since most rackets die from frame contact with the wall rather than anything on the face. Clip-on score keepers at £4.95. There is also apparel.
What is in the Starter Pack Bundle?
Your choice of racket, a three-pack of overgrips in your colour, a stick-on head protector and a score keeper. £92.95, against £102.80 if you bought the four separately. Building for two people, the DUOs Bundle covers both players at £164.95.
Delivery and returns
How much is UK delivery?
Free on orders over £70. Below that it is £4.95 standard, or £8.95 for express.
How long does delivery take?
Orders ship within 48 hours on business days and arrive in 2 to 4 days. You get a tracking number once it is on its way.
Do you ship outside the UK?
Yes, across the EU. Standard is £9.95 and express is £15.00. You can switch currency at the bottom of any page.
What is your returns policy?
14 days from delivery. The item needs to be in original condition and packaging with tags attached. Contact us with your order number and we will send instructions.
Refunds go back to the original payment method within 14 days of us receiving the item. Return postage is on you unless the item arrived damaged or faulty, in which case it is on us.
What if my racket arrives damaged?
Contact us with your order number and a photo. If it arrived damaged or faulty we cover the return and sort a replacement or refund. No argument.
Can I try a racket before buying?
Not in person. We sell online only, which is a large part of why the price is what it is. The 14-day return window is there to do that job instead: play with it, and if it is not for you, send it back.